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10px 30px #0000001f}.sim .head{border-bottom:1px solid var(--line);align-items:center;gap:8px;padding:12px 14px;display:flex}.sim .body{flex:1;padding:12px 14px;overflow:auto}.sim .msg{border:1px solid var(--line);cursor:pointer;border-radius:8px;margin-bottom:8px;padding:8px 10px}.sim .msg:hover{border-color:var(--blue)}.sim iframe{border:1px solid var(--line);background:#fff;border-radius:8px;width:100%;height:420px}.bubble{background:#e6f2ff;border-radius:14px;max-width:320px;padding:10px 12px;font-size:14px;line-height:1.4}.dropdown{border:1px solid var(--line);z-index:20;background:#fff;border-radius:8px;width:100%;max-height:260px;position:absolute;overflow:auto;box-shadow:0 6px 20px #0000001f}.dropdown div{cursor:pointer;padding:7px 10px}.dropdown div:hover{background:#f3f6fb}.grid4{grid-template-columns:repeat(3,1fr);gap:16px;display:grid}@media (min-width:1400px){.grid4{grid-template-columns:repeat(6,1fr)}}.reportnav{margin-bottom:16px}.seg{border:1px solid var(--line);background:#eef1f5;border-radius:10px;gap:2px;padding:3px;display:inline-flex}.seg a{color:var(--muted);border-radius:7px;padding:5px 12px;font-size:13px;font-weight:700;text-decoration:none;transition:background .15s,color .15s}.seg a:hover{color:var(--ink);text-decoration:none}.seg a.on{color:var(--blue-dark);box-shadow:var(--shadow-sm);background:#fff}.inbox{border:1px solid var(--line);border-radius:var(--radius);height:calc(100vh - 130px);box-shadow:var(--shadow-sm);background:#fff;grid-template-columns:190px 340px 1fr;gap:0;display:grid;overflow:hidden}.inbox .folders{border-right:1px solid var(--line);background:#fafbfc;padding:10px 8px}.inbox .folders a{color:var(--ink);border-radius:6px;justify-content:space-between;padding:7px 10px;font-size:13px;display:flex}.inbox .folders a.on{background:var(--blue-100);color:var(--blue-dark);font-weight:700;text-decoration:none}.inbox .folders .count{color:var(--muted);font-size:12px}.inbox .threads{border-right:1px solid var(--line);flex-direction:column;display:flex;overflow:auto}.inbox .threads .t{border-bottom:1px solid var(--line);color:var(--ink);padding:10px 12px;display:block}.inbox .threads .t:hover{background:#f7f9fc;text-decoration:none}.inbox .threads .t.on{background:var(--blue-50);border-left:3px solid var(--blue);padding-left:9px}.inbox .threads .t .who{align-items:center;gap:6px;font-size:13px;font-weight:700;display:flex}.inbox .threads .t.unread .who:before{content:"";background:var(--blue);border-radius:50%;width:8px;height:8px;display:inline-block}.inbox .threads .t .prev{color:var(--muted);white-space:nowrap;text-overflow:ellipsis;margin-top:2px;font-size:12px;overflow:hidden}.inbox .threads .t .meta{color:var(--muted);justify-content:space-between;margin-top:3px;font-size:11px;display:flex}.inbox .pane{flex-direction:column;min-width:0;display:flex}.inbox .pane .head{border-bottom:1px solid var(--line);padding:10px 14px}.inbox .pane .facts{color:var(--muted);flex-wrap:wrap;gap:14px;margin-top:6px;font-size:12px;display:flex}.inbox .pane .items{background:#fafbfc;flex:1;padding:14px;overflow:auto}.inbox .bubble{white-space:pre-wrap;word-wrap:break-word;border-radius:12px;max-width:72%;margin:6px 0;padding:9px 12px;font-size:13.5px;line-height:1.45}.inbox .bubble.in{border:1px solid var(--line);background:#fff}.inbox .bubble.out{background:linear-gradient(180deg, #4a7ac2, var(--blue));color:#fff;margin-left:auto}.inbox .bubble.out .by{color:#fffc}.inbox .bubble.note{background:#fff8e6;border:1px dashed #f3d58a;margin-left:auto}.inbox .bubble .by{color:var(--muted);margin-bottom:3px;font-size:11px}.inbox .sysline{text-align:center;color:var(--muted);margin:10px 0;font-size:11px}.inbox .compose{border-top:1px solid var(--line);padding:10px 14px}.inbox .compose .tabs{gap:14px;margin-bottom:6px;font-size:13px;display:flex}.inbox .compose .tabs button{cursor:pointer;color:var(--muted);background:0 0;border:0;padding:4px 0}.inbox .compose .tabs button.on{color:var(--blue-dark);border-bottom:2px solid var(--blue);font-weight:700}.inbox .empty{text-align:center;color:var(--muted);margin:auto}@media (max-width:1100px){.inbox{grid-template-columns:150px 260px 1fr}}ol.steps{counter-reset:step;margin:0;padding:0;list-style:none}ol.steps li{counter-increment:step;padding:7px 0 7px 38px;line-height:1.5;position:relative}ol.steps li:before{content:counter(step);width:24px;height:24px;color:var(--blue-dark);background:var(--blue-50);border:1px solid var(--blue-100);border-radius:50%;place-items:center;font-size:12px;font-weight:700;display:grid;position:absolute;top:6px;left:0}.pill[class*=status-]{color:#5b6576;background:#f1f3f6;border-color:#e3e7ed}.pill.status-active{background:var(--green-50);color:#1b7a34;border-color:var(--green-100)}.pill.status-new{background:var(--blue-50);color:var(--blue-dark);border-color:var(--blue-100)}.pill.status-inactive,.pill.status-archived,.pill.status-deceased{color:#8a93a2;background:#f4f5f7;border-color:#e6e9ee}.legend{color:var(--muted);flex-wrap:wrap;gap:16px;margin-bottom:8px;font-size:12px;display:flex}.legend span{align-items:center;gap:6px;display:inline-flex}.legend i{border-radius:3px;width:10px;height:10px;display:inline-block}